# Requesting reimbursement from your host

> You canrequest reimbursement from your host for agreed-upon expenses  You can’t request reimbursement for costs incurred as normal part of ...

Source: https://help.turo.com/en_us/getting-reimbursed-by-host-SydENEgE9

Last updated: 2026-04-21T20:30:26.232Z

## Eligible reimbursement requests

You can request reimbursement from your host for agreed-upon expenses. The agreement between the two of you must be captured in writing in [Turo messaging](https://help.turo.com/messaging-your-host-SkVEVxN9).

You can’t request reimbursement for costs incurred as a normal part of a trip, such as [replacing fuel](https://help.turo.com/paying-for-fuel-rJkqN4eV9), [paying tickets,](https://help.turo.com/paying-tickets-and-tolls-BJw5ENlNc)  [paying tolls](https://help.turo.com/paying-tolls-Hy7iAfyhi), or for costs tied to [policy violations](https://help.turo.com/guest-fees-BJctNNeVc).   

## Receiving reimbursement

If your host agreed in Turo messaging to reimburse you for costs you incurred, contact us. Tap the **"Get help"** button below to reach our AI assistant and ask to be connected to an agent. If there’s no record of the agreement between you and your host in Turo messaging, we’ll be unable to help, and you and your host will have to resolve the issue between the two of you.