# Hilo International Airport (ITO) | Guests

> Delivery at Hilo International Airport ITO   Turo has an agreement governing host and guest activity at this airport Follow the guidelines and instructions b

Source: https://help.turo.com/en_us/hilo-international-airport-ito-guests-r1KGL38ke

Last updated: 2026-04-02T20:37:12.286Z

## Delivery at Hilo International Airport (ITO) 

Turo has an agreement governing host and guest activity at this airport. Follow the guidelines and instructions below. Agreement violations put you at risk of citations and/or fines from airport authorities. 

ITO requires Turo to remit to the airport a fee that allows your host to deliver a vehicle there. Turo doesn't set this fee, mark it up, or retain any portion of it. This airport charges for parking, and you may be responsible for parking costs. See information about [paying for parking](https://help.turo.com/airport-pickup-and-return-guests-BJNxe5eixe#airportparkingcost) at an airport.

## Vehicle pickup and return locations

#### Permitted location

*   Open parking in the public parking lots
    

#### Prohibited locations

*   Any non-permitted location, including curbside anywhere on airport property
    

## Pickup instructions

*   Open your **Booked** trip or your Turo **Inbox** to see a notification that your car is ready for pickup. Tap to see the vehicle’s exact location 
    
*   Scan the QR code posted on the signs throughout the parking lot and follow the instructions for payment
    
*   After making payment, exit at the gate; the gate will open automatically after payment has been made
    

## Return instructions

*   Use the app at checkout to see the vehicle return locations available to you and to tell your host the vehicle’s parked location, including the name or number of the section and/or parking space
    
*   Park no earlier than four hours before the scheduled trip end or no longer than allowed at the parking location, whichever comes first
    
*   Enter the parking location; the gate should open automatically
    
*   Don’t park in any ♿ accessible stalls or stalls reserved for staff and other designees
    

  

**Note:** Don’t leave the vehicle unlocked with keys inside when returning the vehicle and checking out remotely. Put them in a secure lockbox provided by the host or notify the host to engage remote locking technology.

![](https://cdn.kustomerhostedcontent.com/media/60635efd752cda7eb92e47b2/dd58dcf461341dccea8411511102f1df.png)