# Violation fees | Hosts

> If you disregard Turo policies, we’ll charge you a violation fee. If you cancel a trip or fail to show up for a booked trip, Turo will charge you a can...

Source: https://help.turo.com/en_us/host-fees-r1aIIExV5

Last updated: 2026-06-04T17:11:50.575Z

*   [**A****ctive tracker policy**](https://help.turo.com/active-tracker-policy-for-select-uk-vehicle-models-HyoS8NxEq) (UK) – Claims reimbursement tied to missing or late return of model vehicles valued at £25,000\* or more will be denied if you don’t have the required activated tracker in place or you don’t promptly (within 24 hours of becoming aware of the event) provide vehicle location information or written consent for Turo’s security partner to access such location information

*   [**Advance notice policy (UK)**](https://help.turo.com/setting-trip-duration-BJZpGUJIc) – Hosts with vehicles valued over £15,000\* must set  advance notice settings to one day or more at all locations where the vehicle is available (POI, Home, Custom). For such vehicles, a trip starting within one day of being booked will have its earnings plan voided, and hosts will not receive reimbursements for any physical damage or theft claims
*   [**Airport permit policy**](https://help.turo.com/%20airport-permit-violation-policy-HJXOrOp_A) **(US and Canada)** – Hosts who engage in prohibited activities or violate an airport’s parking rules will incur an airport violation fee of $100\* for parking violations and $250\* for prohibited activities. Violation fees, in addition to any fines issued by the airport, will be taken from host earnings
*   [**Cleaning policy violation**](https://help.turo.com/cleaning-and-disinfection-policy-or-hosts-B1PrUNe49) **–** Possible charge of a $50\* cancellation fee and no payout of host earnings if a guest reports that the vehicle wasn’t clean when they arrived to pick it up
*   **Damage claim filed without valid pre- and post-trip photos:** ([US](https://help.turo.com/reporting-and-resolving-damage-or-us-hosts-SymY8VlN5), [Canada](https://help.turo.com/reporting-and-resolving-damage-or-canada-hosts-rJ8YUVxNc), [France](https://help.turo.com/resolving-damage-by-filing-a-claim-france-hosts-ryg1XwW6h), and [UK](https://help.turo.com/reporting-and-resolving-damage-or-uk-hosts-SJOF8VgEq)) – $25\* fee if you submit a damage claim and haven’t uploaded valid, time-stamped pre- and post-trip photos that document the car’s condition
*   **Frivolous (non-covered) damage claims**: ([US](https://help.turo.com/reporting-and-resolving-damage-or-us-hosts-SymY8VlN5), [Canada](https://help.turo.com/reporting-and-resolving-damage-or-canada-hosts-rJ8YUVxNc), [France](https://help.turo.com/resolving-damage-by-filing-a-claim-france-hosts-ryg1XwW6h), and [UK](https://help.turo.com/reporting-and-resolving-damage-or-uk-hosts-SJOF8VgEq)) – $50\* fee if you file a claim that’s invalid or illegitimate
*   [**Gray market policy violation**](https://help.turo.com/gray-market-transaction-policy-or-hosts-SJOUUNlN5) – $150\* fee plus liquidated damages of $5,500\* as per our [Terms of service](https://turo.com/us/en/policies/terms) if you request, accept, or make payment outside of Turo for charges meant to be handled via the platform
*   [**Host no-show**](https://turo.com/policies/cancellation) (US, Australia, Canada, and UK)  **–** $150\* fee if you fail to show up for a booked trip
*   [**Host no-show**](https://turo.com/policies/cancellation) (France) **–** $100\* fee if you fail to show up for a booked trip
*   [**Host trip cancellations**](https://turo.com/policies/cancellation) – $25\* fee if you cancel a trip more than 24 hours before it starts; $50\* fee if you cancel less than 24 hours before a trip starts
*   [**Ineligible reimbursement invoices**](https://help.turo.com/ineligible-reimbursement-invoices-and-damage-reports-SJ4FBNlV5) – $50\* fee (first offense), $200\* fee (second offense), and $500\* fee (subsequent offenses) and remove from earnings any related reimbursement received if you submit an ineligible reimbursement invoice
*   [**Maintenance policy violation**](https://help.turo.com/maintenance-requirements-ryNmIVxNc) (US) – $100\* violation fee plus a $350\* roadside fee if roadside assistance is dispatched because you failed to follow Turo’s maintenance requirements for listing your vehicle; disregarded laws and regulations for vehicle safety, condition, and operation in your area; or due to vehicle wear and tear
*   [**Maintenance policy violation**](https://help.turo.com/maintenance-requirements-ryNmIVxNc) (Australia) – $100\* violation fee plus a 250\* roadside fee if roadside assistance is dispatched because you failed to follow Turo’s maintenance requirements for listing your vehicle; disregarded laws and regulations for vehicle safety, condition, and operation in your area; or due to vehicle wear and tear
*   [**Maintenance policy violation**](https://help.turo.com/maintenance-requirements-ryNmIVxNc) (Canada) – $400\* roadside fee plus a 3% processing fee if roadside assistance is dispatched because you failed to follow Turo’s maintenance requirements for listing your vehicle; disregarded laws and regulations for vehicle safety, condition, and operation in your area; or due to vehicle wear and tear
*   [**Maintenance policy violation**](https://help.turo.com/maintenance-requirements-ryNmIVxNc) (France) – $90\* violation fee for each roadside assistance request in the event of a mechanical breakdown[](https://help.turo.com/maintenance-requirements-ryNmIVxNc)
*   [**Maintenance policy violation**](https://help.turo.com/maintenance-requirements-ryNmIVxNc) (UK) – up to a £500\* roadside fee if roadside assistance is dispatched because you failed to follow Turo’s maintenance requirements for listing your vehicle or disregarded laws and regulations for vehicle safety, condition, and operation in your area
*   [**Material misrepresentation**](https://help.turo.com/material-misrepresentation-BkKQ84xE9) (US, Australia, Canada, and UK) – Minimum of $200\* up to a maximum of $2,000\* if you submit false or misleading information for a claim or reimbursement
*   [**Profiteering**](https://help.turo.com/canceling-a-trip-with-your-guest-HkkzLVlE5) – Deduction of a $250\* violation fee **_or_** the amount necessary for the new trip’s earnings to equal the original trip’s earnings if you cancel a trip for the purpose of seeking a higher price from a guest
*   [**Ticket administrative fees**](https://help.turo.com/charging-for-tickets-and-impound-costs-SJhuBVx45) – Ticket agencies may add administrative fees to ticket charges. Hosts are responsible for administrative fees if they incur a late fee for failing to pay a ticket on time
*   [**Toll administrative fees**](https://help.turo.com/charging-for-tolls-and-london-based-costs-SkCOrNlE9) – Toll agencies may add administrative fees to toll charges. Hosts are responsible for administrative fees if there is no transponder in the vehicle. The prepaid toll balance falls below the balance required by the toll agency, or the host incurs a late fee for failing to pay the toll on time
*   [**UK appraisal deposit**](https://help.turo.com/reporting-and-resolving-damage-or-uk-hosts-SJOF8VgEq) – Up to £300\* per claim for appraisal costs; deposit won’t be refunded if the claim is denied
*   [**Unreported guest no-show**](https://turo.com/policies/cancellation) – Removal of trip earnings if a guest doesn’t show up for a trip and don’t report the no-show and collect earnings instead 
*   [**Vehicle location misrepresentation policy**](https://help.turo.com/vehicle-location-misrepresentation-rytBLNxN5) – $100\* per violation, loss of host earnings for the affected trip(s), and any [applicable fees](https://help.turo.com/host-fees-r1aIIExV5) to be determined by Turo. May also result in removal from Turo and/or voiding the protection tied to your earnings plan
*   [**Vehicle misrepresentation**](https://help.turo.com/vehicle-misrepresentation-SkLQ84eNc) – $100\* per violation (plus $200\* fee if roadside assistance is dispatched) if you don’t disclose a vehicle’s issues or damage, improperly describe or display your vehicle, or commit other acts of misrepresentation, including a license plate that doesn’t match the vehicle description, missing or invalid insurance documents, or an inaccurate or expired registration
*   [**Vehicle tracking and technology policy**](https://help.turo.com/tracking-and-technology-devices-SkF48Nl49)  – Up to 20% of covered damages above the earnings plan damage responsibility tied to vehicles with a total market value of $125,000\*+ if you didn’t have an activated OEM tracker in place or you don’t provide the requested vehicle location information; depending on where your trip takes place, additional requirements, restrictions, and violations may apply
*   **Violation after receiving a formal written warning** – $500\* (first offense), $1,000\* (second offense) if we issue a formal warning about a [Terms of service](https://turo.com/us/en/policies/terms) or other policy violation 

\* Amounts are in A$ for Australia, CA$ for Canada, € for France, and £ for the United Kingdom. They’re in US$ for the United States and its territories