# How to charge guests for tickets | Hosts > Submit a reimbursement invoice to charge your guest for improper driving or parking tickets they received for up to 90 days after their trip ends Guests ar Source: https://help.turo.com/en_us/how-to-charge-guests-for-tickets-hosts-SJhuBVx45 Last updated: 2026-07-31T21:04:37.133Z **Last updated:** 2026-07-29 This article details the process for invoicing guests for parking and traffic tickets incurred during a trip. It covers eligibility, submission deadlines, and invoice management procedures. ## Instructions for charging a guest for tickets _(This section explains the steps for submitting an invoice for ticket reimbursement.)_ 1. Open the trip to land on the **Details** page. 2. Select **Create or view invoices** then **Create invoice**. 3. Select **Tickets** then **Continue**.  4. Add photo evidence: 1. Photos of the ticket that show the date, time, location, and vehicle license plate 2.  Photo of the receipt for the paid ticket 3. Photos must have metadata showing the date, time, and geolocation.  5. Submit the invoice. 1. Tap **Send** (app). 2. Click **Send Invoice** (web). **Note:** [Click here to learn more](https://www.antai.gouv.fr/professionnel/reglementation/) ## Eligible guest ticket charges  _(This section outlines the specific ticket types and fees eligible for guest reimbursement.)_ Hosts can create an incidental invoice and charge a guest for these ticket types and fees: * **Traffic violations:** Tickets for traffic violations committed during a guest’s trip and administrative fees, processing fees, and convenience fees for paying such tickets. * **Parking violations:** Tickets for parking violations and PCN tickets received up to 24 hours after a trip has ended and administrative fees, processing fees, and convenience fees for paying such tickets. * **Late fees:** Charges incurred if the ticket is a parking or non-moving infraction and was issued in person to the guest but you didn’t receive it until after the payment due date and late fees were added. * **Toll fees**: Administrative fees tied to tickets incurred for speeding through a toll collection site. **Note:** You may be able to [transfer liability](https://help.turo.com/transferring-ticket-liability-HJN93PLYq) for tickets that involve speeding, running a red light, moving violations (photo and non-photo), assessment of points, or a court appearance. ## Ineligible guest ticket charges (car registered to a natural person only) _(This section clarifies which ticket types and fees cannot be charged to the guest.)_ Hosts are not permitted to charge a guest for these ticket types or fees: * **Vehicle conditions:** Tickets related to the vehicle itself, such as tickets for tinted windows, “fix-it” tickets, or tickets for lapsed registration. * **Late payment fees:** Charges incurred when the ticket was received before the payment due date but not paid on time. ## Ticket invoice submission timeline  _(This section details submission deadlines and specific regional guidelines for reimbursement invoices.)_ * **Standard deadline:** Hosts must submit invoices within 90 days of the trip end date. * **Late submissions:** Tickets received after the 90-day deadline must be submitted to customer support within 30 days of notification and within 180 days of the trip end. Tickets submitted after either deadline are ineligible for reimbursement.  * **Australia and Canada:** Certain tickets without demerit points may be submitted within 365 days and within 30 days of notification if the violation was not reasonably known, subject to review.  * **United Kingdom:** Reimbursement is limited to the reduced ticket value; fines must be paid by the local authority deadline to avoid late fees. **Important:** Tickets submitted after the deadline are ineligible for reimbursement.  ### Ticket invoice submission: France  _(This section details submission deadlines and specific regional guidelines for reimbursement invoices.)_ **Submission deadlines:**  Tickets submitted after these deadlines are ineligible for reimbursement.  * **Standard deadline:** Hosts must submit invoices within 90 days of the trip end date. * **Late submissions:** Tickets received after the 90-day deadline must be submitted to customer support within 30 days of notification and within 180 days of the trip end. **Legal entities:** *  **Vehicle ownership rules:** Do not submit a ticket for reimbursement if the vehicle registration is in the name of a legal entity. The legal representative must name the driver to the authorities using one of the following methods: * **Online process:** Use the [online portal](https://www.usagers.antai.gouv.fr/fr/contestation) to name the driver at no cost. * **Postal process:** Send an official form by registered post with proof of delivery and a 135-euro deposit for tickets concerning specific offenses. **QualIfications:** * **Eligible tickets:** Offenses eligible for submission are as listed:  * Safety belt usage * Holding a mobile phone * Roads restricted to certain categories of vehicles * Stopping, parking, or driving on an emergency lane * Safety distances * Crossing a white line * Signals requiring vehicles to stop * Maximum authorized speeds * Overtaking * Entering an area reserved for cycles and motorcycles at a junction * Uninsured vehicle **Note:** Hosts can learn more at the [ANTAI website](https://www.antai.gouv.fr/professionnel/reglementation/). **How to charge guests for tickets | Hosts summary:** Hosts can invoice guests for eligible parking and traffic tickets incurred during a trip. Required documentation must be submitted within established deadlines to ensure reimbursement for valid violations. Payment status and disputes are managed directly through the incidentals workflow.