# How to submit a law enforcement request for information | Hosts

> This form is only for sworn law enforcement officers in Australia to file information requests   Eligibility   This form  is only for sworn law enforcement off

Source: https://help.turo.com/en_us/how-to-submit-a-law-enforcement-request-for-information-hosts-BkjNIzjjxl

Last updated: 2026-10-29T22:08:07.908Z

To work as efficiently as possible with our law enforcement partners, Turo has created a portal for use by sworn law enforcement officers to complete and submit an information request form. To help us verify the legitimacy of your request and process it promptly, submit the form using your official law enforcement email address. 

Before submitting a request, review the required information for your country of operation. The more complete, accurate, and detailed information you provide, the faster Turo can process your request. Once you have the information needed, open the portal to complete and submit your request. 

**Note:** Requests from individuals or non-sworn agencies will not receive a response.

## Australia law enforcement request: Required information

[Link to portal and information request form](https://turo.com/us/en/law-enforcement-request)

**Requestor contact details**

*   Full name (**required**)
*   Phone number, including area code for landlines (**required**)
*   Official law enforcement email (**required**)
*   Command/unit (**required**)
*   Rank/title (**required**)
*   Mailing address 

**Request details**

*   Date of incident
*   Vehicle Registration Number
*   Vehicle make 
*   Vehicle model
*   Vehicle Identification Number (VIN)

**Involved parties**

*   Host (registered vehicle owner) first and last name 
*   Host email **or** phone number
*   Guest first and last name
*   Guest email **or** phone number

**Additional information (purpose of request)**

*   Brief description of how and why this information is relevant to your investigation

**Legal authority**

*   Title of offence
*   Section
*   Act
*   Police case/report number

**Urgent request**

*   Does this request for information involve an imminent risk that poses a threat to public safety or human life? 
*   If yes, provide a brief description. 

* * *

## Canada law enforcement request: Information needed

[Link to portal and information request form](https://turo.com/us/en/law-enforcement-request)

**Requestor Contact**

*   Full Name, Rank/Title, Badge/ID Number
*   Agency
*   Official law enforcement phone & email (must be .gov or an agency domain)
*   Mailing address (including country)

**Legal Authority**

*   Type of request (Search Warrant, Grand Jury Subpoena, Administrative Subpoena, General Inquiry, or Emergency/Exigent Circumstances)
*   Police Case / Report Number
*   Title of Offense, Statute/Section/Code cited
*   Issuing court or agency (for warrants and grand jury subpoenas)

**Incident & Vehicle Details**

*   Date of Incident
*   Turo Reservation/Trip ID, if known — this is the single fastest way to speed up your request
*   Vehicle Registration Plate and state, and/or VIN
*   Vehicle Make & Model

**Involved Parties**

*   Host: name & contact (email/phone), if known
*   Guest/Renter: name & contact (email/phone), if known

**Purpose of Request**

*   A brief description explaining why the information is needed for your investigation. Requests without this context cannot be processed.

* * *

## United States law enforcement request: Information needed

[Link to portal and information request form](https://turo.com/us/en/law-enforcement-request)

**Requestor contact details**

*   Full Name
*   Phone number
*   Official law enforcement or government email address
*   Law enforcement agency
*   Police case or report number

**Incident and vehicle details**

*   Date and time of incident, if applicable
*   Turo trip or reservation number
*   Vehicle license plate & state or VIN
*   Person of interest information and DOB

**Purpose of request**

*   Brief description of investigation of relevant offense

**Legal authority**

*   Legal Order Type
    1.  Search warrant
    2.  Grand jury
    3.  Admin subpoena
    4.  Preservation of record
    5.  Testimony
*   Copy of the legal process, if applicable

**Urgent request**

*   Does this request involve an imminent threat to human life, serious bodily harm, or public safety that requires an urgent response?
*   If yes, please describe the emergency, including the nature of the threat
*   Are you relying on exigent circumstances or another lawful authority to request disclosure without a warrant, production order, or other judicial authorization?

**Confidentiality**

*   Should Turo treat this request as confidential and not notify the individual(s) concerned?

* * *

## UK law enforcement request: Information needed

[Link to portal and information request form](https://turo.com/us/en/law-enforcement-request)  
**Section A: Requestor**

*   Rank/Title and Full Name
*   Force / agency and department
*   Official email

**Section B:  Legal authority and request**

*   Reference number
*   Type of request
*   Offence under investigation
*   Date (or date range) of incident

**Section C: Subject (the person of interest)**

*   Subject full name
*   Date of birth
*   Phone number
*   Email address
*   Driving licence country of issue
*   Driving licence number
*   Subject’s role (if known)

**Section D:  Vehicle and Turo reference**

*   Licence Plate
*   Make
*   Model
*   VIN
*   Turo trip / reservation ID

**Section E: Circumstances**

*   Brief circumstances and why Turo data is relevant (necessity)
*   Is this request urgent / is there a threat to life or risk of serious harm?

**Section F: Emergency/Urgent**

*   Nature of threat
*   Is the risk ongoing or imminent right now?
*   Describe the risk and why it cannot wait for a court order
*   Best number to reach you in the next hour

* * *

## France law enforcement request: Information needed

[Link to portal and information request form](https://turo.com/fr/fr/demande-des-forces-de-l-ordre)

**Requestor identity and capacity**

*   First and Last name and/or RIO No., service number, authorization No. OR anonymization number  (mandatory)
*   Grade
*   Rank (mandatory)
*   Judicial Police Officer (OPJ)
*   Judicial Police Agent (APJ)
*   Magistrate (prosecution or investigating judge)
*   Authorized customs officer
*   Other authorized agent
*   Service / unit / jurisdiction of affiliation and postal address (including country) (mandatory)
*   Official professional email address (mandatory)
*   Direct professional phone number (mandatory) 

**Legal authority / case basis**

*   Type of request / legal basis (this becomes free text)
*   Case / report (PV) number (mandatory)
*   Issuing court / mandating prosecutor (mandatory)
*   Criminal classification of the offense (optional)
*   Attachment: copy of the signed and stamped instrument (mandatory)

 **Vehicle, incident and search criteria**

*   Date(s) of the incident or period concerned (optional)
*   Turo reservation / trip number (if known)(optional)
*   Registration plate (+ country) and/or serial number (VIN) (optional)
*   Vehicle make (optional)
*   Vehicle model (optional

 **Parties involved**

*   Role e.g. Host (vehicle owner)/Guest (renter)/Other
*   First and Last name (optional)
*   Date of Birth (optional)
*   Address (optional)
*   Phone number subject to the search (optional)
*   Email address subject to the search (optional) 

**Purpose of the investigation and data requested**

*   Purpose of the investigation (free text) 

**Emergency / imminent danger request**

*   Nature of the danger and why is it urgent/imminent? (free text)
*   Contact details for immediate callback (24/7)