# Multiple or linked accounts

> I made more than one account What do I do      You may be unable to book or list a car if you have multiple accounts By ensuring you have only one a

Source: https://help.turo.com/en_us/multiple-or-linked-accounts-S1ZTVVlV9

Last updated: 2026-04-28T20:26:37.148Z

## Resolving issues with multiple Turo accounts

If you’ve accidentally made multiple Turo accounts by signing up more than once with different email addresses, our customer support team can help you resolve this issue. First, make a list of email addresses you may have used to sign up for Turo, including any tied to your Google account. If you’re not sure whether you’ve used a specific email, include it on the list, then contact us. Tap the **"Get help"** button below to reach our AI assistant and ask to be connected to an agent.

## Resolving issues with linked Turo accounts

You may be unable to book or list a car because you entered a driver’s license, email address, or phone number that shows up on someone else’s Turo account. You may be able to fix the issue yourself by going to your Account page, viewing and correcting an incorrect email address or phone number. Only you can make these corrections. To protect your privacy, our customer support team is unable to update this information for you. Turo won’t allow you to book or list a car if the phone number on your account appears on an account that we’ve removed from Turo. **Our decision to deny access because of information linked to a removed account is final.**

If your email address and phone number are correct and haven’t been entered by another Turo user, then the issue is likely your driver’s license information. To resolve this issue, take the following photos **AND** ask the person or people who also entered this information on their Turo account to do the same and share the photos with you. : 

*   Your driver’s license
*   A selfie of you holding your driver’s license next to your face
*   Your passport, open to its ID page (**ONLY** if you’re an international applicant)

Turo won’t allow you to book or list a car if the driver’s license on your account appears on an account that we’ve removed from Turo. **Our decision to deny access because of information linked to a removed account is final.**