# No smoking policy | Guests

> All cars on Turo are nonsmoking vehicles Turo prohibits guests their passengers and vehicle hosts from smoking in any car listed on Turo This policy cov

Source: https://help.turo.com/en_us/no-smoking-policy-or-guests-SyW04NgN9

Last updated: 2026-04-28T20:45:59.277Z

## Policy

Turo’s no smoking policy covers the use of, but isn’t limited to, any tobacco or tobacco-related products, marijuana or marijuana substitutes, e-cigarettes, or personal vaporizers.   

Turo prohibits smoking in any vehicle listed on the platform — even if there’s a suggestion that the host or a previous guest may have done so. Hosts must provide guests with a smoke-free vehicle. 

## Violations

#### Host violations

If at check-in you smell any of the substances listed above, contact Turo immediately to report the issue. We’ll give you the option to cancel the trip and receive a full refund, or we can help you rebook the trip in another vehicle using the funds from the canceled trip.

#### Guest violations

Turo has a No smoking policy that permits hosts to report physical evidence of smoking. If there’s clear evidence that you or your passengers smoked in a car, we’ll charge a $150 smoking violation fee plus a 3% processing fee, and it may result in your account being closed by Turo. Hosts may report a policy violation and charge a violation fee plus a 3% processing fee if they submit a photo or other evidence that documents any of the following issues:

*   Burn marks present in check-out photos that weren’t present in check-in photos
*   Cigarette or rolled marijuana cigarette **that has been smoked** 
*   Compelling evidence of ash that can be clearly distinguished from sand, dirt, or other debris and reveals abusive behavior in the interior of the vehicle
*   Indisputable evidence or information from a host that verifies smoking against Turo policy

 **Smoking violation fee**

*   $150\* – US, Australia, Canada, UK
*   $50\* – France

\*Amounts are in A$ for Australia, CA$ for Canada € for France, and £ for the United Kingdom. They’re in US$ for the United States and its territories.