# Power Host program | US > Power Hosts are the most responsible reliable and experienced hosts who consistently set an example for other Turo hosts The Power Host program prov Source: https://help.turo.com/en_us/power-host-program-or-us-ry1laC6Nc Last updated: 2026-08-27T17:00:57.212Z ## Power Host program requirements Power Hosts are the most dependable, ambitious, and accomplished hosts on Turo. The Power Host program provides enhanced support and perks to these exceptional hosts so they can offer excellent guest service more easily. If you meet the following performance requirements, Turo may invite you to the Power Host program\*:  * Meet [All-Star Host requirements](https://help.turo.com/all-star-host-program-r18TBExV5) * Have at least four vehicles on Turo that have each had at least one completed trip during the past 365 days; not necessary for all vehicles to have been listed at the same time  * Have at least one vehicle listed when Power Host status is evaluated * Earn $36,000+ during the past 365 days ## Power Host perks **Important:** You’re only eligible for Power Host perks while actively maintaining your Power Host status. ### Host Success support  Host Success offers expert, data-based advice for improving business efficiency and profitability. If you have questions on these topics, contact customer support, tell them your questions, and let them connect you with our Host Success team. Team members can identify areas for improvement and offer personalized recommendations for optimizing listings and meeting demand. They also help remove obstacles to cost-effective operations and growth, including guidance on insurance, parking, and vehicle financing and acquisition.  Team members know how to make the most of Turo's resources and tools, new feature launches, policy/process updates, and partnerships. They can share in-depth knowledge on reviews and five-star ratings to help hosts maintain quality metrics. They also advocate for and share Power Host feedback with Turo. Host Success team members aren’t experts in all topics. Consult a professional for advice on finances, insurance, legal issues, or taxes. Seek help from the Power Host support teams dedicated to Power Hosts’ customer support issues and claims issues (see more about these teams below.) For concerns about late returns and missing trip extensions, contact us. Tap the **"Get help"** button below to reach our AI assistant and ask to be connected to an agent. ### Power Host customer support Hosts can perform account actions or get answers to questions through Ask Turo, Turo’s AI assistant. You can also self-service issues using the app, including sending invoices to guests for [reimbursement of post-trip costs](https://help.turo.com/requesting-reimbursement-for-incidentals-SyCDS4eVc) like refueling or EV charging, additional distance, tickets or tolls, and reporting smoking, cleaning, or late returns. These are the quickest and easiest ways to resolve issues.  If Ask Turo cannot resolve your issue and you cannot self-service, reach out to a support agent. Specially-trained support agents are available seven days a week from 6 am – 8 pm PT to help answer questions and resolve issues for Power Hosts. Email [powerhostsupport@turo.com](mailto:powerhostsupport@turo.com) and they'll reply as quickly as possible.  Outside of Power Host Support hours, chat with a support agent to get help with vehicle quality issues, billing, guest or license verification, or other general issues. Tap the **"Get help"** button below to reach our AI assistant and ask to be connected to an agent. Be sure to sign in to your Turo account so our AI Assistant can recognize you as a Power Host and prioritize your request.  **Note:** We’ll expedite contact requests made through the Help Center or our general support number to the Power Host support team. Use the email or phone number tied to your Turo account so Turo can identify you as a Power Host.  ### Power Host claims support **Important**: You must be a Power Host when you file a claim to access Power Host claims benefits. Power Hosts in the US are supported by our Claims team. Expedite your claim by providing all pre/post-trip photos and other requested documents.  The Claims team is available Monday to Friday (excluding most major holidays). Team members will review your claim within two to three business days and follow up with you via email. Resolution time depends on the severity of the damage.  If you've lost track of the email thread or need additional support, email [powerhostclaimsupport@turo.com](mailto:powerhostclaimsupport@turo.com). **Remember, you can use the Claims dashboard to easily check the status of a claim managed by Turo or to escalate an issue you can’t resolve directly with a guest.**  ### Windshield and tire repair Turo will handle, without any applicable damage responsibility, a Power Host’s claim for glass repair (not replacement) up to a maximum of $100 per covered claim. For tire repairs or replacement, Turo pays, without any applicable damage responsibility, up to a maximum of $200 per covered claim, regardless of the earnings plan selected. **Note:** Payment for these repairs has no impact on guest financial responsibility. Turo invoices guests for this damage in line with their protection plan.    ### Vehicle financing program Qualifying Power Hosts can grow their business with financing created in partnership with trusted lending partners. Car loans, lines of credit, TRAC leases, and refinancing, specifically for car sharing, are available at competitive rates and terms. [Get complete information](https://turo.com/us/en/car-rental/united-states/financing?utm_source=help-center&utm_medium=web), including eligibility requirements and how to apply for financing, from one of our lending partners.  ### Early access, special events, and insights Power Hosts are the first to access new features and exclusive business pilot programs. They also receive invitations to special events, exclusive market insights, and data not available to other hosts. **\***Turo reserves the right to update our Power Host program from time to time without prior notice. If you violate our [Terms of service](https://turo.com/policies/terms) or other policies we may remove you from the Power Host program. Violations may also result in removal from the Turo platform at our sole discretion.