# Setting up or changing bank information

> Set up direct deposit when you create a listing or when you create your Stripe account; you’ll be prompted to add your bank account and routing number ...

Source: https://help.turo.com/en_us/setting-up-or-changing-direct-deposit-HkDwB4xE5

Last updated: 2026-05-04T23:32:05.134Z

## Managing bank information

You’ll be prompted to set up direct deposit by adding your bank account number and routing number when you create your Stripe account. You must set up direct deposit to receive payouts. 

To update your direct deposit information, open the **Business** tab, open **Transaction History**, and tap or click the edit button next to **“Bank information.”** 

## Troubleshooting a direct deposit issue

Depending on when you set up direct deposit, you could experience a lag time of up to 14 days before you receive your next payout due. If your Stripe account is verified, it’s been more than 14 days since you entered your bank information, and you still haven’t been issued a payout due, contact us. Tap the **"Get help"** button below to reach our AI assistant and ask to be connected to an agent.