# Canceled trips

> If your host cancels your trip,  quickly  rebook  a similar car from a trusted host with funds from the canceled trip  If you don’t rebook within 24 ho...

Source: https://help.turo.com/en_us/trips-canceled-by-hosts-B1wU44x4c

Last updated: 2026-07-21T20:38:02.869Z

## Host canceled your trip 

If we notify you that your host has canceled your trip, you can quickly [rebook](https://help.turo.com/rebooking-a-cancelled-trip-HyO3VDkL9) a similar vehicle from a trusted host with funds from the canceled trip. If you don’t rebook within 24 hours, we’ll issue you a full refund. If you can’t find a replacement you’re happy with or you decide not to rebook, you can [initiate the refund sooner;](https://help.turo.com/article/rebooking-a-cancelled-trip-HyO3VDkL9) your bank will take an additional three to 10 business days to return the funds to your account.  

**If your host canceled last minute or you need help rebooking, **contact** us.**

## Host asked you to cancel 

If your host asked you to cancel the trip for them, tell them Turo requires them to cancel. If you cancel, Turo may charge you a cancellation fee. If your host's failure to cancel is preventing you from booking a new trip, contact us.  

## Turo canceled your trip

If you received a cancellation notice but neither you nor your host canceled the trip, it means Turo canceled the trip due to a license or verification issue. If you didn’t upload your driver’s license when you booked your trip, you’ll have up to two hours before your trip starts to do so. Otherwise, Turo will cancel your trip. Turo will also cancel your trip two hours before start time if you were given the option post-booking to purchase or decline protection and you took neither action.