# Tweed-New Haven Airport (HVN) | Guests

> About delivery for TweedNew Haven Airport HVN    div classsolvvyignore  Turo has an agreement in place governing host and guest activity at   TweedNew

Source: https://help.turo.com/en_us/tweed-new-haven-airport-hvn-guests-S1F6I9qEp

Last updated: 2025-12-05T21:26:24.955Z

## Delivery at Tweed-New Haven Airport (HVN)

Turo has an agreement governing host and guest activity at this airport. Follow the guidelines and instructions below. Agreement violations put you at risk of citations and/or fines from airport authorities. 

HVN requires Turo to remit to the airport a fee that allows your host to deliver a vehicle there. Turo doesn't set this fee, mark it up, or retain any portion of it. This airport charges for parking, and you may be responsible for parking costs. See information about [paying for parking](https://help.turo.com/airport-pickup-and-return-guests-BJNxe5eixe#airportparkingcost) at an airport.

## Vehicle pickup and return locations

#### Permitted parking locations

*   Parking Lot A
    
*   Parking Lot B
    
*   Parking Lot C
    

#### Prohibited locations

*   Any non-permitted location, including curbside anywhere on airport property
    

#### Pickup instructions

*   Open your **Booked** trip or your Turo **Inbox** to see a notification that your car is ready for pickup. Tap to see the vehicle’s exact location 
    
*   At the kiosk, enter the phone number that was provided to you by your host and pay the parking fee to exit 
    

#### Return instructions

*   Use the app at checkout to see the vehicle return locations available to you and to tell your host the vehicle’s parked location, including the name or number of the section and/or parking space
    
*   Park no earlier than four hours before the scheduled trip end or no longer than allowed at the parking location, whichever comes first
    
*   Enter the lot, select “USE MY MOBILE PHONE # AS MY TICKET” on the kiosk, enter a valid phone number, and message this number to your host; they’ll need it to exit the parking lot
    
*   Don’t park in any ♿ accessible spaces or spaces reserved for staff and other designees
    

  

**Note:** Don’t leave the vehicle unlocked with keys inside when returning the vehicle and checking out remotely. Put them in a secure lockbox provided by the host or notify the host to engage remote locking technology.

## In-person _only_ pickup location

#### Permitted locations

*   Designated curbside location on the Arrivals level (see map) 
    

#### Pickup instructions 

*   Follow signs for the terminal lower level (Arrivals)
    
*   Meet your host at the designated curbside location
    
*   Complete in-person pickup from your host in less than five minutes at this location
    
*   Don’t leave the vehicle unattended
    

![](https://cdn.kustomerhostedcontent.com/media/60635efd752cda7eb92e47b2/b70b976b8847d8c47963e567fd02ad1d.png)

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